Slingo Online Casino Terms and Conditions

Welcome to Slingo Online Casino. These Terms and Conditions govern your access to and use of our website, games, promotions, and all related services. By registering an account with us, you confirm that you have read, understood, and agreed to be bound by everything set out in this document. We encourage you to read these terms carefully before you play slingo casino games or make any financial transactions with us. If you do not agree, please do not use our services.

1. About Us

At Slingo, we operate as a licensed online casino under the name Slingo Online Casino, owned and operated by Skill on Net Ltd, a company registered in Malta under Registration Number C50024. Our UK processing agent, Skill on Net Limited (registered number 14264775), with offices at Suite A, 4–6 Canfield Place, London NW6 3BT, handles all deposit and withdrawal processing on behalf of the Maltese entity. Our SlingoOnline Casino platform holds a licence issued by the Gambling Commission of Great Britain (account number 39326). We are authorised to offer our services exclusively to players located in Great Britain. All fees and charges are stated in pounds sterling, and all times referenced across our platform are in GMT unless otherwise specified.

2. Eligibility and Registration

At Slingo Casino, we require all players to complete full registration before accessing any paid game or making a deposit. To open an account with us, you must:

• Be at least 18 years of age
• Be physically located in Great Britain
• Provide accurate, complete, and up-to-date personal information
• Not be an employee, manager, director, agent, or consultant of Skill on Net Ltd, nor a relative — including spouse, parent, partner, child, or sibling — of any such person
• Hold only one account with us at any time

At Slingo, we carry out identity verification before permitting any deposits or gameplay. Where verification documents are submitted, we aim to complete checks within 12 hours, and we ask that you contact our support team if you have not received a response within 48 hours. We reserve the right to suspend or close any account where eligibility requirements are not met.

3. Deposits and Withdrawals

3.1 Deposit Methods

Our Slingo Casino cashier is designed specifically for the British market. We accept deposits via Visa, Mastercard, Paysafecard, PayPal, Trustly, and Apple Pay. The minimum deposit is £10. We do not accept deposits from payment methods that belong to third parties — all funds must come from an account held in your own name.

3.2 Withdrawal Methods and Limits

We apply a closed-loop withdrawal process. Where the deposit method does not support withdrawals, you will be required to fully verify an alternative payment method in your name before we can process a payment. Our minimum withdrawal thresholds are as follows:

• Wire Transfer: £10.00 minimum (fee waived on amounts above £500)
• Card withdrawals: no charge
• Online wallet withdrawals: no charge

At SlingoOnline Casino, we assign each player an individual per-transaction withdrawal limit at registration, which is visible in the More Info section of the withdrawal page. There is no limit on the number of withdrawal transactions per day, week, or month — a further request may be submitted immediately after one is processed. If you require a higher or lower single-transaction amount, you may request this by emailing our support team.

3.3 Large Wins and Processing Delays

Our Slingo team reserves the right to take additional time to verify any single win of £5,000 or more, or any jackpot win, where third-party verification is required. Processing may also be paused where a related deposit has not yet been confirmed. If a deposit is not received within 24 hours of initiation, any winnings generated through that deposit will be cancelled. Where we identify deposits and withdrawals being made without commensurate betting activity, or exclusively with very low-risk bets, we may pass on bank charges of 15% of the transaction amount before closing the account.

4. Bonuses and Promotions

4.1 Welcome Offers

We offer new players at Slingo Online Casino three concurrent first-deposit bonuses, displayed on a rotating carousel. All three require a minimum deposit of £10 and carry a 10x wagering requirement, with only slots counting toward wagering unless otherwise stated. Current welcome offers include:

• 133 Free Spins on Big Bass Bonanza at £0.10 per spin, automatically credited with no bonus code required
• 100% deposit match up to £25, available with bonus code SLINGO25
• A share of £10,000 plus 140 Free Spins on Big Bass Splash at £0.10 per spin, with bonus code BMS140 (time-limited promotion — please check the promotions page for current validity)

All advertised welcome offers are subject to an automated eligibility check performed at registration. We may determine that an account is not eligible for bonuses based on this check, and we will notify you by email as soon as your account is created.

4.2 Wagering Rules

At Slingo Casino, we track wagering progress in bonus redeem points rather than cash. Every £1 wagered accrues 0.5 points, and your Points to Redeem total is visible under Cashier, Active Bonuses. The maximum permitted bet while wagering a bonus is 10% of the bonus value (minimum £0.10) or £5, whichever is lower. Any bet — including special bet features, gamble functions, or any other wagering activity regardless of how it is labelled — that exceeds this limit entitles us to void and remove associated winnings.

Under Standard wagering, only slots and scratch games count. Under Mixed wagering, all games count. Real money is always wagered before your bonus balance, and wagering applies to only one bonus at a time — game-restricted bonuses take priority, followed by the largest active bonus.

4.3 Non-Deposit Bonuses

Our Slingo non-deposit bonus terms apply the following restrictions:

• Maximum win or withdrawal is £100 or twice the bonus amount, whichever is greater
• All wagering must be completed within 24 hours
• Free spins, free bets, free bingo tickets, and golden chips expire after 24 hours
• A deposit bonus is reclassified as a non-deposit bonus if your real money balance at the moment it was credited was lower than your most recent deposit

4.4 Cancellation of Bonuses

At SlingoOnline Casino, we permit you to withdraw funds while a bonus is active, but doing so requires you to cancel the entire bonus balance, including any winnings accrued from it. Cancellation is irreversible. If reinstatement is granted, the full original wagering requirement applies regardless of prior progress. Where a bonus is consumed, cancelled, or expires with incomplete wagering, all associated winnings — including pending or unclaimed winnings — are removed.

4.5 Daily Picks, Tournaments, and Other Rewards

Our Slingo platform offers personalised Daily Picks via the side menu, tournament leaderboards where only top-ranked players receive prizes, the Prize Twister mechanism awarding free spins and bonus prizes, and Golden Chips for use in Playtech Live table games. Free bingo tickets are room-specific and game-specific, carry their own expiry dates, and winnings from them are credited directly to your real money balance with no wagering requirement.

5. Responsible Gambling

At Slingo Online Casino, we are committed to promoting safer gambling. We monitor customer interactions for strong indications of gambling-related harm. Where such indications are identified, we may immediately restrict your account from further deposits and gameplay and will assess whether to prevent or allow completion of any active bonus. When any player requests an account limitation, that player forfeits the right to any bonuses, cashbacks, or personal offers that were active at the time. We may also remove accrued VIP points and reduce the VIP level accordingly. Inactivity fees apply after 12 months of account inactivity at £5 per month, though we will contact you 30 days in advance and attempt to return your balance before any fee is deducted. All funds remain recoverable by logging in and withdrawing.

6. Loyalty Programme and VIP Points

Our Slingo Casino loyalty structure is based on a levels progression system. Your level progress is displayed at the top of the page and under Personal Area, Levels. Levels can only increase — you will never lose a level based on activity. Rewards are added when you reach certain new levels. VIP points are tracked separately, expire 180 days after being granted, and can only be converted to cash by players who registered prior to 19 March 2017.

7. Bingo Rules

Our Slingo Online Casino offers a full bingo product governed by dedicated rules set out in Sections 37 to 44 of our Terms. These cover ticket purchase (per ticket or per pack), a 300-ticket ceiling per game, single and multi-part games, variable, fixed, and guaranteed variable prizes, pre-bought tickets, a 90-day termination and refund rule for interrupted games, and four jackpot types. Chat history is retained for 30 days. These bingo rules apply only where a bingo product is actively offered by us.

8. Customer Support

At Slingo, we provide customer support via live chat between 06:00 and 00:00 GMT daily. You may also reach our team by email at contact@slingo.com or through the contact form on our website. For data protection enquiries, please write to dpo@slingo.com. Our support is provided in English.

9. Amendments

We reserve the right to update or amend these Terms and Conditions at any time. Where changes are material, we will notify you in advance. Continued use of our Slingo Online Casino services following any amendment constitutes your acceptance of the updated terms. We recommend checking this page periodically to stay informed of any changes.